Submit the first appeal in the app
Open the Sauce Appeals Centre with the affected account and use the in-app appeal process first. Describe the decision you are appealing and any relevant information.
After a rejected appeal
If your latest in-app appeal is rejected, sign in to Support using the affected Sauce account. Choose Trust & Safety — rejected appeal follow-up and provide the rejected appeal reference plus new information.
Keep references together
The support form checks that the rejected appeal belongs to the signed-in account. A separate email support account cannot complete that verification. Avoid duplicate appeals and keep all follow-up information in the same case.